Ikigaiexperience.com.br is committed to protecting and safeguarding your personal information because your privacy is very important to us. Read below to find out how we handle your personal information, minimized and limited to the purposes for which you use our services. Ikigaiexperience.com.br only collects, uses and discloses personal information in accordance with this Privacy Policy. In this privacy policy, “personal information” means information about an identifiable individual.
At the time you make a reservation (the “Reservation”) with a dive center or liveaboard (the “Dive Operator”) using the Ikigaiexperience.com.br online reservation system (the “Online Reservation System”) , Ikigaiexperience.com.br will collect personal information such as your title, name, email address, phone number, transfer details and special requests. We do not store your credit card details. For payments, we use trusted third-party online payment services. We also collect your booking details such as dates, itinerary, price and the same personal information from people traveling with you. You are not required to provide any personal information until you make a reservation.
We only collect personal information necessary to provide the booking service. For example, for booking request, we only collect your title (to meet male/female sharing requirements), name, email address and phone number. In the payment phase, we do not collect your payment details, but provide a direct link to Moneris Gateway, an online payment solution provider. Once you have paid the deposit and your booking has been confirmed, we may collect some additional information on behalf of the dive operator which is necessary to obtain official permits, arrange transfers, accommodation and domestic flights as per your booking.
We will not use personal information collected from you for any purpose other than the following:
(a) to enable you to complete the Booking and to confirm it with the Dive Operator;
(b) to assist in communications between you and the Dive Operator;
(c) to analyze and improve your experience using Ikigaiexperience.com.br
(d) to invite you to write a review of the services provided by the Dive Operator and us; and
(e) if authorized at the time of collection, to provide you with notice of promotions, services and products.
You can sign up and log in to Ikigaiexperience.com.br using your Google or Facebook accounts. In this case, we receive information that was collected by third parties in accordance with their privacy policies. To control your personal information being received in this way, you can use the privacy settings in your third party account.
Cookies are created and stored on your computer while you visit the Ikigaiexperience.com.br website. It assigns your browser a number that helps to improve your experience using the site and to provide you with content and advertisements that are more relevant to your interests. In line with best practices, we offer the ability to manage cookies. You can always control which cookies to accept and which not by our cookie bot and also in your browser settings.
Ikigaiexperience.com.br and third party vendors we use to improve or market our service log files. The information recorded may include country, language, browser type, mobile platform type, IP address, referring pages, landing pages, exit pages, session time and number of clicks. We use this information to analyze user activity, detect issues, improve user experience and optimize our costs.
We will only share your personal information with the dive operator you made a reservation with, such as title, name, email, phone number and reservation details. We may also share limited information with third parties who provide services to Ikigaiexperience.com.br dedicated to improving the user experience, promoting services and processing payments.
We will only retain personal information for as long as reasonably necessary to provide the service.
We have and will continue to implement systems to protect personal information from unauthorized access, collection, use, disclosure, copying, modification and disposal. These systems include:
(a) limit access to personal information to only those employees who require it in connection with their employment;
(b) using user IDs, passwords, encryption and firewalls;
(c) when destroying personal information, using methods such as destroying documents and deleting electronically stored information; and
(d) storage of personal information on secure servers.
We will make all reasonable efforts to ensure that personal information is accurate and complete. You can request a correction to your personal information.
You may request access to your personal information and we will use reasonable efforts to make the information available as quickly as possible, 24 hours a day, 7 days a week.
Ikigaiexperience.com.br continues to work to protect your personal information. However, there is a certain risk when data is transmitted over the Internet and we cannot guarantee the security of any data you transmit to us. The transmission of any personal information is at your own risk.
Ikigaiexperience.com.br may send you email newsletters and specific email notifications related to your booking. You can opt out of receiving email newsletters at any time by clicking the “unsubscribe” link at the bottom of any newsletter. Notifications are part of the business process related to your booking and once initiated, they cannot be stopped due to the high risk of your booking being canceled without appropriate actions or timely responses on your part. That is why the notifications along with the service related emails do not offer the option to unsubscribe as they are necessary to provide the requested services.
© 2023 Ikigai experience
Sign up for our newsletter to receive information and promotions on our dives.
EN 
PT 
ES